Shipping & Delivery 📦
UK Shipping:
We're so excited to get your order to you - please see below for our shipping options. If you need any support, don't hesitate to get in touch with babes@ohne.com.
Delivery option | For Orders Under £35 | For Orders Over £35 |
Royal Mail 48hr | £3.95 | Free |
Royal Mail 24hr Service | £5.95 | £5.95 |
We're so excited to get your order to you Please note: we use Royal Mail to ship all orders and their recent strikes may impact delivery times. Please keep an eye on the Royal Mail site for updates or contact babes@ohne.com if you need any additional support.
US Shipping:
We're so excited that we have *just* opened shipping to the US - please see below for our shipping options. If you need any support, don't hesitate to get in touch with babes@ohne.com.
Delivery Option |
For orders under £100 |
For orders over £100 |
Royal Mail Tracked |
£9.95 |
Free 💝 |
If you are ordering outside of the UK, our products may be opened and inspected by customs authorities and may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. you will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. Please also note that you must comply with all applicable laws and regulations of the country for which the product(s) are destined. we will not be liable for any breach by you of any such laws.
ohne Returns Policy 💝 (valid for UK + US orders)
Period Pants: 60 Day Trial
Policy: Please read our policy on period pant returns depending on if it's your first purchase or second purchase.
First Purchase: If you've not tried our period pants before and are unsure if they'd be a good fit for you (trust us - we get it), we're offering a risk-free 60 day trial! It's simple: either you bloody love them or you get your money back.
If for whatever reason you don't love your period pant, send us an email at babes@ohne.com within 60 days of your purchase and a member of our customer service team will be happy to help. Heads up: this trial is valid for your first pair of ohne period pants only! If you purchase more than one pair of period pants within your first purchase, we are able to only cover one pair through this policy.
Second purchase: Not your first pair of period pants? Period pant orders outside of our 60 day free trial are final sale and not eligible for a return or exchange.
Period Care + Intimacy Essentials
Tampons + pads, Cups + Discs, Vibrators + toys, rings
Policy: Final Sale: Due to the nature of this product, we are unable to accept returns or issue refunds if this product isn't right for you.
Symptom Care
Supplements
Policy: Final Sale: Due to the nature of this product, we are unable to to accept returns or issue refunds if this product isn't right for you
Regular Products
After care, patches, lotions, butters, oils, lubricants, jellys, cosmetics.
Policy: Not the right product for you? No problem - we get it. Products of this category are eligible for a return within 14 days of receipt if unopened and unused. If the product returned is not in a fully re-saleable condition or the packaging is damaged, we do reserve the right to refuse a refund on the item. Send us an email at babes@ohne.com to start your return.